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The following organisations offer FREE advice to NARPO members.
Please ensure you use your NARPO membership number when making contact with TWD Accountants ,Wordshop and BC Group. If you do not know your membership number, please contact NARPO HQ which will be happy to assist.
Queries in relation to tax? Then use our dedicated tax forum or dedicated phone line kindly provided by TWD accountants.
Telephone 0800 093 9433 or visit their website for more details. If your query is more than a general tax question then TWD will provide the relevant advice at a very competitive set rate.
HM Revenue & Customs (HMRC) provides detailed guidance for taxpayers and for professional advisers & agents, on Gov.uk – including a series of pages on individual aspects of the tax system, including: Income Tax, Tax Credits, Capital Gains Tax, Corporation Tax, Inheritance Tax, VAT, Advice for Accountants and Advisers and Appeals against HMRC decisions.
It also has an online customer forum where you can post questions on a range of tax topics that are answered by HMRC experts. Anyone can view the forum. To post a question you need to register and create a profile.
There’s also an extensive Knowledge Base, with information on a number of subjects to help you with your tax matters.
Find out more about the HMRC online customer forum and register.
There are also two charities which provide free tax advice to those on low incomes, who cannot afford to pay a professional adviser, these can be contacted on dedicated helplines:
Tax Help for Older People helps those over 60 with their personal tax issues with free, expert advice that is confidential and jargon-free. Helpline: Mon-Fri 9-5 01308 488066
TaxAid: helps those who are under 60, or who are self-employed with their tax problems when they cannot be resolved with HMRC. Helpline: Mon-Fri 10-12 0345 120 3779
You can also find a wealth of jargon-free, easy to understand information and guidance on the Low Incomes Tax Reform Group (LITRG) website, aimed at pensioners, students, disabled persons & carers, migrants, and workers on low incomes. Notably LITRG publish detailed guidance on making complaints about HMRC and how to check that your tax code is correct.
We offer free advice on all aspects of State Benefits via WORDSHOP. Your membership number is required to use this service.
Please email: firstname.lastname@example.org with your query or write to:
Benefits Information Consultant, WORDSHOP, 7 Tilton Court, Digby Rd, Sherborne, Dorset DT9 3NL
Having problem with your computer? Then use our free computer advice via the bc-group.
Email your query to email@example.com or ring on 01369 706656
Support in Court and via Telephone Helpline
The Coroners’ Court Support Service offers practical and emotional support to families and witnesses attending Coroner’s Inquest. We currently have 324 trained volunteers with a further 74 in training, supporting in 39 Coronial areas throughout England.
We are extremely pleased and proud to announce the launch of our Helpline. We have been responding to people calling us for many years now. However, we are now able to actively promote the Service to enable many more people access to emotional support and practical help at a much earlier stage of the Inquest process. Support via the helpline can be offered to anyone in England and Wales who has questions or concerns around the inquest process.
We have a team of experienced volunteers who continue to support people at Court and have also received a further 2-days of training specifically to help them support callers to the Helpline.
The Helpline will not replace the support offered by our volunteers at court. However, it has given us the opportunity to support families and witnesses, and to signpost them to appropriate agencies at a much earlier stage of the Inquest process. We believe this will help people feel much calmer and more knowledgeable about the Inquest process by the time they attend.
The Helpline volunteers can support people in getting access to the person they need to speak with, answer any general questions about the inquest process and help them with their emotional needs. When appropriate, we may be able to arrange pre-inquest visits to the court and depending on location, we may even be able to provide volunteer support on the day of inquest, even when there isn’t a volunteer team in that court.
The Helpline is open Monday – Friday from 09.00 to 19.00
Saturday from 09.00 to 14.00
T: 0300 111 2141
Click here for more information
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